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Practice22 January 20265 min read

Taking an electronic document to a registrar

The law recognising your document and the person behind the counter recognising it are two different problems. The second one is mostly solved by preparation.

Customers ask us a version of this weekly: the document is signed, the seal is intact, the trail is complete — now what happens when I take it somewhere that has only ever seen ink?

Sometimes nothing at all; plenty of institutions now accept them routinely. Where there is friction, it is almost never a legal objection. It is an unfamiliar artefact and a person who is accountable for accepting it. Treat it as that and it gets much easier.

Bring three things, not one

  • The sealed document itself — the original file as eFirma produced it, not a print or a re-scan, which will not match its own fingerprint.
  • The evidence summary — one page naming each signer, the check they passed, the timestamp, and the document's fingerprint.
  • The verification address — where anyone can drop the file in and get the answer themselves, without an account and without calling you.

The third one does the heavy lifting. An official who can verify the document independently is not being asked to take your word for anything, which is usually the actual sticking point.

Expect the four questions, in this order

Is this the document that was signed? Was it them? When? What happened in between? These are the same four questions the evidence model is built around, and the summary page answers them in that order on purpose — so you can hand it over and stay quiet.

Preparing the other side's lawyer

A counterparty's counsel receiving an electronic original for the first time will want to know what they can check without trusting you. Send them the verification link with the document. Two minutes of self-service does more than an hour of explanation, and it makes the point that the evidence does not depend on either party's goodwill.

It also, quietly, makes the strongest argument for working this way at all. An ink original is trusted because it is hard to copy. An electronic one is trusted because it is easy to check. The second is a better property, and after the first time somebody uses it, that stops needing to be argued.

Written by Lulit Tadesse, Head of Compliance at eFirma. Corrections and arguments are welcome at [email protected].

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